AI chatbots to become healthcare frontline in the future
Patients will soon be more likely to speak to an AI chatbot than a doctor or nurse as their first interaction with healthcare providers, according to Juniper Research. The number of patients turning to artificial intelligence (AI) for their healthcare is set to explode over the next five years, saving hospitals billions of dollars in the process. New findings from Juniper Research forecast that AI-powered chatbots will soon become the first responders for citizens engagements